LEGAL NOTICES AND PRODUCT RETURN POLICIES WARRANTIES AND DISCLAIMERS

Waterwayparts.com makes NO WARRANTIES of any kind, express or implied regarding the accuracy or reliability of any information in the Waterwayparts.com web site or any mentioned affiliate, including but not limited to the implied warranties of merchantablilty, fitness for a particular purpose, title and noninfringement. Waterwayparts.com reserves the right to change or eliminate information in the Waterwayparts.com web site at any time, without notifying customers or visitors. Waterwayparts.com will in no event be liable for any damages-indirect, special, incidental, or consequential-arising out of the use of, or payment based on, information contained in the Waterwayparts.com web site. All warranties are by the manufacture. Chemical damage, heater, electrical, and installation problems are easily determined and are simply not warrantable. If you feel the item purchased may be defective, it may be returned, at your expense, with a Waterayparts.com Return Authorization Number and is subject to manufacture’s approval for credit.

SHIPPING POLICY

Most of our products are in stock and ship within 24 hours. These dates are only estimates and can change rapidly as inventory is depleted.  You will receive an order confirmation email.

Small Package Shipping
Waterwayparts.com. ships most small packages via USPS and UPS. Small package shipments are those shipments that fall within the physical size and weight limitations of USPS.  Most shipments are received within 3 – 5 business days after the order is placed. The time frame does vary however depending on the time of the year.

Generally, you will receive notification from the shipper, UPS for items over 1 pound and USPS for smaller lightweight items. Next Day Air , expedited shipping may not be available in some areas and is not available over weekends or on holidays.

DISCLAIMER: Professional installation is required(not included). Proof of installation by a trained technician is required to validate the factory warranty. 

PRICING AND AVAILABILITY

Pricing and availability of products and services offered on the Waterwayparts.com web site are subject to change without notice and may not be announced.

REFUND POLICY

Shipping damage must be reported to Waterwayparts.com immediately. Any damage claims that are more than 3 days past delivery date cannot be refunded or returned.Merchandise will not be accepted for return without prior authorization from Waterwayparts.com. RETURNED SHIPMENTS NOT HAVING PRIOR APPROVAL WILL BE REFUSED THUS RETURNED TO YOU AT YOUR EXPENSE. All returned merchandise must be in its original condition in its original packaging with all manuals and warranty card and unused with the exception of defective goods. A 25% restocking charge will be applied against any credit issued for saleable merchandise. All goods must be returned freight pre-paid within 30 days after receipt of shipment. Any item used or installed or damaged in the process are NON-RETURNABLE. Our return merchandise authorization number (RMA) must appear on all cartons. E-mail sales@waterwayparts.com to obtain this number and authorization for return.

If you have any questions please send an e-mail to: sales@waterwayparts.com

PRIVACY POLICY

 Waterwayparts.com will not use customer’s credit card information to solicit to other companies.  All information on this website will solely be used for the purposes to purchase parts from Waterwayparts.com Waterwayparts.com will not share (including sell, rent or exchange) your personal information with ANY third party.

Credit Card Processing

You can shop at Waterwayparts.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

The company adheres to strict industry standards for payment processing, including:

·         128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

·         Industry leading encryption hardware and software methods and security protocols to protect customer information.

·         Compliance with the Payment Card Industry Data Security Standard (PCI DSS).